Subprocessors
The short version
DeskPanther runs on United States infrastructure. Card numbers never reach us; Stripe handles those. No customer data is sent to an external AI provider today. We give 30 days notice by email before a material change to this list.
Core service
| Provider | Purpose | Data categories | Region |
|---|---|---|---|
| Google Cloud | Hosting and compute | All application data at rest and in transit | United States |
| Firebase Authentication | Account login and session management | Email addresses, authentication identifiers | United States |
| MongoDB Atlas | Application database | All Customer Content: team names, work emails, time and break records, cash drops, inventory, repairs and photos, in-app messages | United States |
| Vercel | Application hosting and delivery | Request and log data | United States |
| SendGrid (Twilio) | Transactional email: invitations, alerts, account notices | Names and email addresses, message contents | United States |
Payments
| Provider | Purpose | Data categories | Region |
|---|---|---|---|
| Stripe | Subscription billing and payment processing | Billing contact and payment details. Card numbers are collected and stored by Stripe. DeskPanther never receives or stores card numbers. | United States |
Marketing site only, no application data
| Provider | Purpose | Data categories | Region |
|---|---|---|---|
| Netlify | Hosting for deskpanther.com | Request and log data for the marketing site | United States |
| Mailchimp | Marketing email to people who opted in | Name and email address of subscribers only | United States |
| Termly | Privacy, cookie and terms policies, and cookie consent | Consent records and cookie preferences | United States |
Artificial intelligence
No Customer Content is sent to an external artificial intelligence provider. DeskPanther's operational workflows do not use AI. If that changes, this page will be updated and the 30 days notice below will apply before processing begins.
Changes to this list
We give at least 30 days notice by email before adding or replacing a subprocessor that processes Customer Personal Data. To be added to that notice list, email support@deskpanther.com with the subject Subprocessor updates.
Related
Data Processing Agreement · Privacy Policy · All legal documents